I have 2 dogs a Drathaar (German wirehair pointer) and a Old English Sheepdog. I came across this web site as I was looking for rugged toys. All the toys I ordered have held up very well except for the Zisk. Had I taken it away when I was done throwing it. I suspect it would still be around. I wanted to test it to see how it held up. So I let them continue to play with it. Not a good idea. I let the folks at West Paw know, and to my surprise I was told about the one time replacement. Very good people to do business with. I give West Paw a 5 star rating!