First the good stuff: the service was great, delivery very fast, product Excellent. This is the cushiest, softest, nicest, most durable bed ever. It looks like the cheaper one I saw in a local pet store, but the quality is waaay better. No comparison. The removable, washable covers in organic cotton and the range of cheerful colors are very attractive. The stuffing is inviting -- soft when sat upon, bounces right back up when the animal leaves. Fedor adopted this bed the day it came in the door and used it constantly for 3 days. Then his leg slid between the bumper and centre cushions and he hurt his foot on the zipper puller. Now the bed was kaka and he refused to go near it. After several days, I made a point of having him watch as I stuffed old fuzzy socks and towels between the two cushions, so if his foot went down there again, it wouldn't hit the puller. Then I put a towel over the whole bed, for added protection. When I finished, Fedor gave the 'remodeled bed a good sniffing. Apparently he approved. To my surprise, he hopped right in, and has been sleeping there ever since. Problem solved. Perhaps the manufacturer should consider selling an outer cover? (P.S.: As to size, Fedor is a medium-sized cat and the Extra Small bed is perfect. If he were much larger, a Small might be better.)