We know when you place an order with us you are eager to receive it. We are just as excited for you to get it and start using our products. Since this is the case the majority of our items ship within two business days from when you place your order.

Shipping Options: We ship all orders using either Fedex ground or USPS Priority Mail. This option is designated as the Standard Delivery option. We will compare both carriers' rates and choose which way to ship based on the size of your order. This will insure that we can continue to give you the best shipping rate possible on all your West Paw Design orders. If you use a P.O. Box please provide both your P.O. Box # and your physical address so we can ship your order in a timely manner. All orders should be shipped to you between 4-7 business days from the date of your order.

We are also happy to ship using expedited services such as Overnight or 2 day Air. Please note these options will not display if you have only entered a P.O. Box as your ship address and they are based on business day delivery. Saturday delivery will cost extra and will be determined at time of purchase. Please refer to the expedited service rate table for your rates. We will ship your order to you right away.

Shipping Charges: Shipping and handling rates vary according to the amount of purchase. Please refer to the rate table for specific shipping charges.

Alaska and Hawaii orders: Will be charged the listed shipping rate plus a $8.00 surcharge. If you select the Standard Delivery option your order will automatically be shipped by USPS Priority Mail. These shipments will usually take 3-6 business days for delivery.

Canadian orders: Will be charged the listed shipping rate above, plus a $10.00 surcharge. All duties and taxes assessed to the order will be the purchasers responsibility. These shipments will usually take 5-8 business days for delivery.

International Orders: (other than Canada) We have plenty of experience shipping outside the continental US, so don't hesitate to get your favorite West Paw Design products anywhere in the world! You will be contacted by Customer Service with the shipping rates after the order has been placed. All duties and taxes assessed to the order will be the purchasers responsibility. These shipments will usually take 5-10 business days for delivery.